Remote Repair Session

Contact Us → We’re full on web order repairs currently and no longer accepting them for the month of October 2026. Web Orders will resume November 1st 2026.

Certain Shop drop off repairs are being accepted but may be paused temporarily as well.

Please check back on November 1st if you are wanting to place a repair order

Sorry about that – Shop is overloaded with repair projects and we can’t take anymore. Thank you.

Remote Repair Session

$60.00

This service will include help with the secure remote support of a Windows / Mac PC or Laptop:

  • Mac OSX or Windows Computers
  • Hardware and Software Troubleshooting
  • Computer Performance
  • Security Issues and Firewalls
  • Software and Support
  • Hardware Diagnostics and Advice
  • Troublesome Virus and Spyware Infections


Notes:
Please provide a valid email address and phone number when ordering. We will need to contact you to connect.

Your PC Must be able to boot into the Windows or OSX Operating System or Mac OSX Windows Safe/Mode with Networking or we will be unable to connect.

If we are unable to connect after troubleshooting your Internet connection we will refund your purchase or if needed; dispatch a technician, other charges may apply for this service.

EXCELLENT
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Based on 304 reviews
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Reece Alkire profile picture
Reece Alkire
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I cannot say enough good things about Ben and his shop. I sent my SteamDeck in for a loose USB-C that had stopped charging. In fact if you are starting to experience this same issue, STOP trying to charge and send it over immediately. I, unfortunately, tried to limp mine along for too long and ended up damaging it beyond complete repair (Ben warned the HDMI and Docking may be questionable, not a problem for me as I use handheld mode only.) Thankfully, Ben was able to get it charging again and replaced the thermal paste. My SteamDeck is working great. Very professional with email updates at every step of the process. Highly recommend. Thank you!
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Tony Candelaria profile picture
Tony Candelaria
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Ben is a genius. He replaced my motherboard. More than happy with the service. He kept me informed and explained everything well. Fair pricing as well. Many thanks@
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Micah Bright profile picture
Micah Bright
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Bent and broken CPU pin repair. Excellent quick work. I'm grateful to have my expensive CPU repaired relatively inexpensively.
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Bob W. profile picture
Bob W.
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The socket on the control board of my washing machine vibrated off. Logistics was very responsive. They repaired the board same day, understanding that we have a house of 5 and it was critical to have the machine back up and running.
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Timothy Mazer profile picture
Timothy Mazer
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Repaired XBox Series X HDMi Port. Cost was fair. Communication was absolutely exceptional. Updates and photos were provided throughout the experience.
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Nul Nascent profile picture
Nul Nascent
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Exceptional, no bullshit, service and keeps the customer updated. Straight forward. Awesome. Would recommend anyone to consult these guys and I'm not a bot, I like apple pie and cats. Keep up the motion, Ben
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Dillon Painter profile picture
Dillon Painter
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The customer service, timing, pricing is all incredible. They get back to you very quickly and are super knowledgeable about the work they provide. Thank you
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Shey Gorath profile picture
Shey Gorath
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Exceptional work, 100% recommed and will use again in the future!
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Ricky Feola profile picture
Ricky Feola
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Jess and Ben were absolutely phenomenal. I walked in at 5:45 and they took my Xbox series X in for an emergency fix. Not only did they fix my Xbox, but the fix wound up taking way longer than expected and they stayed 2 hours after closing to get the job done. Would recommend them to any human. Phenomenal service, very pleased. Thanks again!!
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Asher Brandt profile picture
Asher Brandt
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had my RTX 3090s serviced here. The temperature on both cards dropped by 10 degrees Celsius. Excellent service.
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