This service will include help with the secure remote support of a Windows / Mac PC or Laptop:
- Mac OSX or Windows Computers
- Hardware and Software Troubleshooting
- Computer Performance
- Security Issues and Firewalls
- Software and Support
- Hardware Diagnostics and Advice
- Troublesome Virus and Spyware Infections
Notes: Please provide a valid email address and phone number when ordering. We will need to contact you to connect.
Your PC Must be able to boot into the Windows or OSX Operating System or Mac OSX Windows Safe/Mode with Networking or we will be unable to connect.
If we are unable to connect after troubleshooting your Internet connection we will refund your purchase or if needed; dispatch a technician, other charges may apply for this service.